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Regional HR Manager - Central Division - Senior Care HR Ops

Columbus, Ohio; Toledo, Ohio
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Plans, directs, and coordinates human resource management activities to maximize the strategic use of human resources functions such as employee compensation, recruitment, human resources policies, and regulatory compliance for the Central Division.


1. Advises on effective staff utilization and agency elimination.
2. Consults with facility management in the areas of recruitment, selection and retention.
3. Provides guidance on final wage market position.
4. Recognizes individual differences in performance ability, personality and interests, learning, and motivation and helps others to lead and maximize potential of others
5. Shares knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources.

1. Presents to, teaches, and instructs individuals and groups on wide variety of topics.
2. Educates staff on implementation of HCR ManorCare policies, procedures, programs, products, and forms.
3. Instructs HR and Operations staff on applicable laws, regulations, and rules.

1. Serves as a reliable resource for effective resolution of workplace issues.
2. Guides locations on dispute resolution, disciplining and terminating employees.
3. Monitors employee relations climate and provides guidance and support to “at risk” buildings.
4. Advises managers and recommends needed changes on organizational policy matters such as but not limited to equal employment opportunity (EEO), harassment, discrimination.
5. Assists with coordination of employee survey process.
6. Monitors employee survey results and action plans.
7. Conducts investigations elevated above the location level.
8. Identifies issues or potential issues; assists with problem resolution.
9. Shares advanced knowledge of principles and procedures for recruitment, selection, training, compensation, payroll, benefits, labor relations and negotiations and HR information systems.

Problem Solving
1. Connects location staff to appropriate resources for early resolution of workplace issues.
2. Anticipates needs to minimize potential problems. Is openly receptive and actively listens to information, concerns and opinions. Asks probing questions to get to a root cause.
3. Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
4. Exercises good judgment and considers the relative costs and benefits of potential actions to choose the most appropriate one.
5. Resolves conflict by listening to and understanding information and ideas presented though oral words and written communication, communicates information and ideas in various ways to help ensure understanding, analyzes information and evaluates results in order to choose the best solution and resolve disputes.
6. Uses both deductive and inductive reasoning to solve problems.
7. Coordinates details and assists in resolving employee charges of discrimination, Wage and Hour investigations, employee complaints, OSHA, Department of Labor, state survey and industry-specific regulations, etc.
8. Conducts internal audits of corporate practices to identify possible violations, and opportunities for improvement.

1. Makes regular daily use of e-mail, telephone and other electronic devices in order to be available and stay connected to locations.
2. Communicates with staff across all levels of the organization.
3. Conveys information effectively and timely.
4. Communicates effectively, as appropriate for the needs of the audience.
5. Possesses the ability to read and understand ideas presented in writing.
6. Manages one’s own time with consideration for the time of others. Able to manage multiple priorities.
7. Develops and maintains constructive and cooperative working relationships with others.
8. Performs other duties as assigned.

Job Requirements:
1. Education: Bachelor’s degree required. Emphasis in human resource management preferred.
2. Experience: Five to seven years; Current driver’s license required.
3. Physical Demands: Primarily medium in nature with exerting up to 50 pounds of force occasionally, and/or up to twenty pounds of force frequently, and/or up to ten pounds of force constantly to move objects: crouching, reaching, handling, fingering, talking, hearing, near visual acuity, far visual acuity, depth perception, field of vision, standing, walking, driving.
4. Travel: 90% and includes short notice travel.
5. Working Conditions: Primarily inside in well-lighted, well ventilated areas.
6. Work Schedule: Available for work hours that allow for appropriate lines of communication with staff.
7. Structure of Work: Able to deal with ambiguity; comfortable with shifting priorities and assignments.
8. General Requirements: Must be able to execute all terms and conditions set forth in the HCR ManorCare Employee Handbook, including, but not limited to:

a. Works in a safety-conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace.
b. Complies with company policies and procedures and local, state, and federal regulations.
c. Adheres to policy on Drug Free Workplace.
d. Interacts in a tactful, diplomatic, and humanistic manner with residents, families, visitors, and co-workers to provide a safe, efficient, and therapeutically effective caring environment which ensures the self-respect, personal dignity, rights and physical safety of each resident and center guest.
e. Maintains a dependable attendance record and adheres to standards of cleanliness, grooming, hygiene, and dress code.
f. Takes positive action to ensure equal opportunity in the conduct of all business activities without regard to race, color, religion, sex/gender, age, national origin, disability, citizenship, veteran status or any other legally protected category.

The Central Division covers Ohio, Michigan, Indiana, Pennsylvania and Maryland.  The position will require 90% travel, typically Monday-Thursday. 

ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio.  For more information, please visit

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact

Equal Opportunity Employer/Drug-Free Workplace

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