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Account Executive - Sales, ProMedica Employer Services - Paramount

Cleveland, Ohio; Toledo, Ohio; Cincinnati, Ohio; Wheeling, West Virginia; Columbus, Ohio
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Description

ProMedica’s health plan, Paramount Insurance, offers health insurance products across six Midwest states. Paramount is an Ohio-based health insurance company, headquartered in Toledo. The organization has more than 800 employees dedicated to serving their health plan members.

Paramount offers Medicare Advantage and Marketplace Exchange health plans for individuals and families. Paramount maintains accreditation by the National Committee for Quality Assurance (NCQA) for their HMO and Medicare Advantage products.

In addition, Paramount has a full complement of insurance products for employers of any size, including medical, dental, vision and workers’ compensation, as well as vocational rehabilitation, life-care planning and wellness.

As a part of ProMedica, Paramount is driven by ProMedica’s mission to improve your health and well-being. ProMedica has been nationally recognized for its advocacy programs and efforts to address social determinants of health. Paramount strives to provide an exceptional experience to every member. For more information about Paramount, please visit our website. http://www.paramounthealthcare.com.

The Account Executive is responsible for consulting with new and existing clients regarding the ProMedica Group of companies’ products and services. Actively participates in business strategy, process planning, and client retention efforts. Works closely with marketing, sales, and service teams to build partner programs and brand development.

  • Builds relationships with current and potential customers to identify needs and/or resolve complaints through consulting, sales, and customer service activities.
  • Answers customer questions about products and prices, relevant to their unique business situation. Recommends products and services based on customer needs and interests. Offers solutions based on best practices principles.
  • Consults with clients to resolve problems and provides ongoing support. Monitors and reviews information from materials, events, or the environment to detect or assess problems. Utilizes deductive reasoning.
  • Performs administrative duties, such as preparing account reports, maintaining client files, sales records, and data entry in customer relationship management software.
  • Identifies and contacts current and potential clients via personal or telephone appointments to obtain new business. Cross-sells the ProMedica Group of companies’ products and services.
  • Meets goals and initiatives jointly set with Senior Management. Maintains a retention rate of current clients of 95%. Establishes professional working relationships with customers and maintains them over time.
  • Organizes, plans, and prioritizes workload. Develops specific goals and employs time management skills to effectively manage assigned client lists and new prospects and accomplishes work within established time frames and deadlines.
  • Other duties as assigned.

 


REQUIRED QUALIFICATIONS

Education: Highschool Diploma or equivalent

Skills: Superior understanding of services offered and markets for current and potential customers required. Proven account management capabilities in related professional services field required. Must possess excellent verbal and written communication skills, strong attention to detail, analytical thinking capabilities, and computer skills. Ability to successfully perform job duties in an independent, professional, organized, dependable, and ethical manner.

Years of Experience: 3-5 years of work-related skill, knowledge, or experience in a similar environment

 

PREFERRED QUALIFICATIONS

Education:  Bachelor’s degree in a related field preferred

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